Before you can configure Zimbra Mobile for Smart Phones on a specific device, a system administrator must enable Zimbra Mobile in the Administration Console. Zimbra Mobile can be enabled via Class of Service (COS) or for individual accounts. All Seattle Server's Zimbra hosting has Zimbra Mobile enabled by default unless your domain administrator has disabled these settings.
The mobile device must support ActiveSync. Some supported devices are Andriod, iPhone, Windows Moblie, Plam. Seattle Server recommends iPhone or Android devices for best results.
Steps to configure Zimbra Mobile for Smart Phones vary depending on the type of device you are configuring. Regardless of which device you are configuring, you should have the following information available:
- Zimbra Username. The Zimbra username of the account you are accessing. Requested in the form of username@domain.com.
- Zimbra Password. The password of the account you are accessing.
- Domain. This field is left blank.
- SSL. Whether you are using an SSL certificate or not. Seattle Server recommends using SSL
- Which types of data to sync. Data types include Mail, Contacts, Calendar. ZCS 6.0 deployments can also sync Tasks.
On the device launch your mail setup and choose Microsoft Exchange Server. Follow the prompts entering the information above. If you have trouble setting up your device submit a support ticket
