מאמרים

 CRM 2011 Sample Welcome Letter

Thank you for signing up for world class hosted Microsoft CRM 2011 service.Provided is your...

 Changing the Time Zone Setting in CRM 2011

This article explains how to change the time zone in CRM 2011     1. Access your CRM   2....

 Checking the Current Build Number

This article will allow you to view the current build number we are currently running.  1....

 Creating a Contract Template

Are you trying to create customer contracts in CRM 2011? You will first have to create a contract...

 Creating an E-mail Template

Are you trying to notify a new customer account with an acknowledgement E-mail? You will first...

 How To Create A Knowledge Base Article

This article illustrates how to create a Knowledge Base within CRM 2011     1. Log into...

 How To Import Data into CRM 2011

This article explains how to import data into your CRM       1. In the Workplace area,...

 How To: Create A Contact

The following steps below will walk you through creating a contact.       1. Navigate to...

 How To: Customize A Form

This article explains how to customize a form in CRM 2011. There are two ways you can customize a...

 Keyboard Shortcuts for CRM 2011

General Keyboard Shortcuts Copy text - CTRL+C Paste text - CTRL+V Undo previous text change -...

 Merging Duplicate Contact Records

When working with account and contact records, you may notice that two or more records appear...

 Using the Email Router to Route Inbound Mail to a Queue in Microsoft Dynamics CRM 2011

This article describes how to set up a queue in Microsoft Dynamics CRM 2011 to receive email....